Refund policy
RETURNS & REFUND POLICY
At Shaving Time we want to keep returns simple, so as long as you can answer the following questions with a yes, you will have no problems arranging a free return and getting a refund.
- Is the return completely unused?
- If an aftershave or soap is the seal (if exists) intact?
- Is the packaging undamaged?
- Was delivery within the last 30 days?
To be eligible for a refund your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our return policy lasts for up to 30 days from delivery.
Please note that Shaving Soap Samples and sale items are excluded from our refund policy.
Shaving Time will be unable to process refunds when the customer has incorrectly recorded their delivery address accurately on the order. Please ensure that you accurately record your Shipping Address when placing an order.
Returns can only be accepted if they are unused and in their original product packaging.