Shipping Details
AGE RESTRICTED PRODUCTS (UK Only)
Shaving Time will ship all Razor Blades and all products which include Razor Blades using Royal Mail's Age Verification service. The delivery person will request a form of Identification from any customer who looks under 25 years old.
PAYMENT METHODS
We accept credit card (Visa, MasterCard, Discover, American Express and Switch/Maestro), Cheques, Postal Orders and PayPal. Your credit card will be charged in the name of our parent company, The Shaving Time Company Limited.
ORDERING
Order Online: Simply use this website to make a payment using your credit card/debit card. Remember, we utilise secure server and encryption technology so your personal details are safe.
UK SHIPPING
- Standard Royal Mail 48 for orders under £4.99 Shipping £2.99
- Royal Mail 48 Tracked Age Verification £5.99 (Orders with Razor Blades)
- please click on option age verified or your order might not be sent
- Royal Mail 48 Tracked £3.99 and free over £50
- Royal Mail guaranteed Next day and Saturday available from £6.99
UK DELIVERY DETAILS
Royal Mail: Orders made before 1pm will be shipped the same day.
DELAYED / LOST ORDERS
If a an order does not arrive within 15 business days of postage please contact us so that we may investigate and send a replacement or process a refund.
We will not refund shipping fees where a wrong address has been provided by the customer.
DELIVERY
Although we hope that your purchase arrives safely and that you are fully satisfied with it, we appreciate that sometime things do go wrong, if this happens please read the following information. If you are unclear how to proceed, please contact jay.shavingtime@gmail.com and we will be happy to help.
If you have not received your purchases within 15 days from the shipping date, please
contact jay.shavingtime@gmail.com and we will investigate.
If the items have gone missing we will issue a complete refund after 30 business days.
RETURNS & REFUND POLICY
Our returns policy lasts for up to 30 days, if after 30 days you wish to return your purchases Shaving Time will be unable to accept them for refund or exchange.
To be eligible for a refund or exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shaving time will not issue refunds when the customer has not recorded their delivery address accurately on the order.
If you wish to return your order please contact jay.shavingtime@gmail.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received an agreed refund, please check your bank account and if applicable your credit card statement..
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at accounts@shavingtime.co.uk
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.